Privacy Policy

Privacy Policy

Our website respects your privacy and seeks to protect your personal data.

This privacy policy explains how we collect and use your personal data (under certain circumstances). Please also note the procedures we use to ensure the confidentiality of your information. Finally, this policy sets out your options regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another website, you accept the practices described in this policy.

The protection of your data is very important to us. Therefore, your name and other information about you are used in accordance with the terms set out in this privacy policy. We will collect information if necessary or if it is directly related to our relationship with you.

We will retain your data in accordance with the law or use it for the purposes for which it was collected.

You can browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the website and is not exposed unless you have a dedicated online account on the website, which you access with a username and password.

1- Data we collect:

We may collect your information if you wish to place an order for a product on our website.

We collect, store, and process your data as necessary to complete your purchase on our website, to secure any subsequent requests that may arise, and to provide you with the services available to us. We may collect personal information, including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, payment details, and payment card details.

We use the information you provide to enable us to process your requests and to provide you with the services and information displayed on our website that you request. Additionally, we will use the information you provide to manage your account with us, verify your online financial transactions, audit data downloads from the Site, identify Site visitors, develop site page designs and/or content, and assign them to users. We conduct extensive demographic research and send useful or requested information to the user, such as information about products and services, if you do not object to being contacted about this. We may contact you by email to provide details of other products and services if you so wish. If you prefer not to receive promotional and marketing communications, please opt out at any time.

We may share your name and address with a third party to process your order (e.g., a delivery agent or supplier).

We may store details of your current order on our Site, but we cannot retrieve it directly for security reasons. By logging into your account on the website, you can view information and details of purchases you have requested or will submit in the future. You can also manage your address details. You must also agree to maintain complete confidentiality when accessing your personal data; therefore, do not make it available to any unauthorized third party. We assume no liability for password misuse, unless such misuse is caused by an error on our part.

Other Uses of Your Personal Information

We may use your personal information in opinion polls and marketing studies, at your discretion, for statistical purposes while ensuring their complete confidentiality, and you have the right to withdraw your consent at any time. We do not send any responses to third parties. Your email address is only disclosed if you wish to enter the competition. We keep survey responses completely separate from your private email.

We may send information about us, the Site or our other sites, or our products, sales, offers, newsletters and other things related to companies affiliated with our group or our partners. If you do not wish to receive this additional information (or any part of it), please click on the "unsubscribe" link in any email sent to you, and we will stop sending you this information within seven days.

We will wait 14 business days (every day except Saturdays, Sundays, and national and religious holidays) to receive your notification. We will contact you to provide you with information if it is unclear.

We may use some data, while maintaining the privacy and confidentiality of the site, for other purposes, including to track users' whereabouts and after their visit to the site or the links in the email when they subscribe to receive it, and to provide this anonymous data, which does not allow the identification of your actual personal identity, to a third party, such as publishers. However, this data will not identify you (as it is not personally identifiable).

Competitions

In connection with any competition, we use the data to notify the winners and announce our offers. You can find more details on the conditions of participation for each competition separately.

Third Parties and Website Links

We may transfer your information to other companies in our group or to our agents and subcontractors to assist us with related transactions in accordance with the terms of this Privacy Policy. For example, we may use a third party to help us deliver products to you, receive payments from you, and use them for statistical or marketing research purposes, or to assist our customer service team. We may need to exchange information with a third party for fraud protection and credit risk reduction. If our business, or part of it, is sold, we may transfer our databases containing your personal information. Other than as stated in this Privacy Policy, we will not sell your personal data or disclose it to a third party without your prior approval, unless necessary for the purposes set out in this Privacy Policy, or unless we are required to do so by law. The Site may contain third-party advertisements or links to other websites or frames within other sites. We inform you that we are not responsible for the privacy policies of any third party or the content of these policies applied on other sites, nor are we responsible for third parties to whom we transfer your data in accordance with their privacy policy.

2 - COOKIES

Accepting cookies is not a prerequisite for visiting the Site. However, we note that the Site's "shopping cart" functions cannot be used or requested for any purpose without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the Site. Your browser stores these files on your computer's hard drive. Cookies can be used to discover an Internet Protocol (IP) address, saving you time while you are on the Site or wish to visit it. We use cookies to ensure your convenience when browsing this website (for example, to remember your identity when you want to change your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (for example, for targeted marketing purposes). You can configure your browser not to accept cookies, but this will limit your use of the site. We hope you will be assured that our use of cookies does not contain any personal or private information and is virus-free. This website uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics is based on cookies, which are text files placed on your computer. Google will transfer the information generated by the cookie about your use of this website (including your IP address) to servers in the United States and store it. Google will use this information to evaluate your use of the website, prepare reports for website operators on its activity and provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. 

e. By using this website, you agree to Google using your data as described and for the purposes described above.

3- Security

We use appropriate security techniques and procedures to prevent unauthorized or unlawful access to your information, or its loss or destruction. When we collect data through the website, we store your personal information in a database within a secure online server. We use firewall systems on our servers. When we collect payment card information electronically, we protect it using encryption, such as Secure Sockets Layer (SSL). This makes it difficult for any hacker to decrypt your information, as we cannot guarantee 100% protection. We strongly advise against sending all your credit or debit card details when communicating with us electronically and without encryption. We implement direct physical, electronic, and procedural safeguards around the collection, storage, and disclosure of your information. Our security procedures require that we sometimes ask you to verify your identity before disclosing your personal information. It is your responsibility to protect your password and your computer against unauthorized use.

4 - Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or that has previously been provided to us. You have the right to ask us to correct any inaccuracies in your personal data, and this is done free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.